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Premium Subscription & Refund Policy

Last Updated: July 1, 2026Effective: July 1, 2026

1. Introduction

This DAILY Premium Subscription & Refund Policy ("Policy") explains the terms that apply to DAILY Premium, the optional recurring subscription offered within the DAILY mobile application (the "App"), and describes how refunds are handled. Please read this Policy carefully before subscribing to DAILY Premium. This Policy forms part of our Terms of Service and should be read together with them.

2. Nature and Characteristics of DAILY Premium

DAILY Premium is an optional, recurring monthly subscription. It is important that you understand the following before subscribing:

  • DAILY Premium is a subscription to ongoing access to premium features, not a one-time purchase of a virtual item or currency
  • The core functionality of DAILY remains free to use whether or not you subscribe to DAILY Premium
  • DAILY Premium does not constitute an investment, and subscribing does not create any ownership interest, equity, or profit-sharing right in DAILY or its developer
  • DAILY Premium access is personal to your account and is tied to the Apple ID or Google Account used to purchase the subscription

3. What DAILY Premium Includes

DAILY Premium is currently priced at €4.99 per month (pricing may vary slightly by region due to Apple App Store or Google Play pricing and applicable taxes) and currently includes the following features:

  • 🗺️ World Memory Map
  • 🤖 AI Monthly Recap
  • ⭐ Premium Badge displayed on your profile
  • 🚫 Ad-Free Experience

The features included with DAILY Premium may change, be added to, or be reduced over time, as described in our Terms of Service. Where required by applicable law, we will provide appropriate notice of any material change to Premium features.

4. How DAILY Premium Purchases Work

4.1 Payment Platforms

DAILY Premium subscriptions are purchased and billed exclusively through Apple In-App Purchases (for users on iOS) or Google Play Billing (for users on Android), depending on the platform through which you access the Service. DAILY does not directly collect, process, or store your payment card information; this is handled exclusively by Apple or Google in accordance with their own security standards.

4.2 Recurring Billing

DAILY Premium automatically renews at the end of each monthly billing period, and your payment method on file with Apple or Google will automatically be charged, unless you cancel your subscription before the renewal date.

4.3 Pricing

The price of DAILY Premium is displayed within the App, and within the applicable App Store listing, at the time of purchase. Prices may vary by region and are subject to change; where required by law or platform policy, you will be notified of any price change before it takes effect for your next billing cycle.

4.4 Activation of Premium Features

Premium features are generally made available to your account promptly after your subscription payment is successfully processed by Apple or Google. If you do not receive access to Premium features within a reasonable time after a successful payment, please contact us as described in Section 7 below.

5. Cancelling Your Subscription

You may cancel your DAILY Premium subscription at any time. Because subscriptions are billed through Apple or Google, cancellation must be completed directly through:

  • iOS: Your Apple ID account settings (Settings → [Your Name] → Subscriptions)
  • Android: Your Google Play account settings (Google Play Store → Menu → Subscriptions)

DAILY does not have the technical ability to cancel your subscription on your behalf through Apple or Google. If you cancel, your DAILY Premium subscription and its associated features will generally remain active until the end of your current paid billing period, after which it will not renew.

Deleting your DAILY account does not automatically cancel an active DAILY Premium subscription. You must separately cancel your subscription through Apple or Google to stop future billing. See our Data Deletion Policy for further detail.

6. Refunds

6.1 General Rule: Refunds Are Handled by Apple or Google

Because DAILY Premium is purchased and billed through Apple In-App Purchases or Google Play Billing, refund requests must generally be submitted directly to Apple or Google, in accordance with their respective refund policies and procedures. DAILY does not directly process subscription payments and, in most cases, does not have the ability to independently issue a refund for a charge billed by Apple or Google.

  • For iOS purchases: You may request a refund through Apple at reportaproblem.apple.com or through your purchase history in the App Store.
  • For Android purchases: You may request a refund through Google Play's refund process, available through the Google Play Store app or play.google.com.

6.2 Our Role

While refund decisions for subscription charges are generally made by Apple or Google, we are happy to assist you in understanding the process, and we will cooperate with Apple or Google where reasonably necessary to help resolve a billing issue. If you experienced a technical problem that prevented you from accessing Premium features you were charged for, please contact us at support@dailyemoji.app so we can investigate and, where appropriate, assist with your refund request or restore your access.

6.3 Mandatory Legal Rights

Nothing in this Policy limits any refund or cancellation right that applicable consumer protection law in your jurisdiction grants you and that cannot be excluded by agreement. Where such a mandatory right applies and is not fully addressed by Apple's or Google's own refund process, please contact us at support@dailyemoji.app and we will evaluate your request in accordance with applicable law.

6.4 EU Consumer Right of Withdrawal for Digital Content

If you are a consumer located in the European Union, you generally benefit from a 14-day statutory right of withdrawal when purchasing digital content or digital services online, pursuant to Directive 2011/83/EU on consumer rights. Because DAILY Premium is delivered immediately upon purchase, Apple's or Google's purchase flow will typically require you to acknowledge that delivery begins immediately and that this affects your withdrawal right, consistent with applicable law. Where this acknowledgment has not been obtained, your statutory withdrawal right applies in full, and you may exercise it by contacting Apple, Google, or us, as appropriate to how your subscription was purchased.

7. How to Contact Us About a Subscription Issue

If you have a question or issue relating to your DAILY Premium subscription that is not resolved through Apple's or Google's own refund process, you may contact us at support@dailyemoji.app with the following information:

  • Your DAILY account username
  • The email address associated with your account
  • Whether your subscription was purchased through the Apple App Store or Google Play
  • The approximate date of the charge in question
  • A description of the issue

We will review your request in good faith and respond within a reasonable timeframe.

8. Chargebacks and Payment Disputes

8.1 Please Contact Us First

If you have a concern about a DAILY Premium charge, we strongly encourage you to contact us at support@dailyemoji.app, or to use Apple's or Google's support channels, before initiating a chargeback or payment dispute. Most billing issues can be resolved more quickly through Apple's or Google's standard refund process.

8.2 Consequences of Unwarranted Chargebacks

If a chargeback or payment dispute relating to a DAILY Premium subscription is later determined to be unwarranted following investigation, we reserve the right to: (a) suspend or restrict your account while the matter is investigated; (b) revoke Premium features associated with the disputed subscription; and (c) take further enforcement action under our Terms of Service, including permanent account termination in cases of repeated or fraudulent chargeback abuse.

9. No Refunds for Change of Mind After the Billing Period Has Been Used

Except as expressly provided in Section 6, or as required by applicable law, we do not provide refunds for a billing period during which you already had access to DAILY Premium features, simply because you changed your mind, forgot to cancel before renewal, or are dissatisfied with a feature of the Service unrelated to a technical or billing error.

10. Relationship to Other Policies

This Policy should be read together with our Terms of Service, which govern DAILY Premium generally, our Privacy Policy, which describes how subscription-related data is handled, and our Data Deletion Policy, which describes the effect of account deletion on an active subscription.

11. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, Apple's or Google's terms, or applicable law. Material changes will be communicated through the App, and the "Last Updated" date above will be revised accordingly.

12. Contact Us

For questions about this Policy or your DAILY Premium subscription, please contact us at:

Email: support@dailyemoji.app Website: https://dailyemoji.app