Data Deletion Policy
1. Purpose of This Policy
We want you to have clarity and control over your personal data. This Data Deletion Policy explains, step by step, how you can delete your DAILY account, what specifically happens to each category of your data when you do, how long certain data may be retained afterward, and how to request deletion of specific data without deleting your entire account. This Policy should be read together with our Privacy Policy.
2. Your Right to Delete Your Account
You are entitled to delete your DAILY account at any time, for any reason, directly within the App. Account deletion is one of the core account management features described in our Terms of Service, and reflects your right to erasure under Article 17 of the GDPR.
3. How to Delete Your Account
3.1 Deleting Through the App
You may delete your account directly through the account settings menu within the DAILY App. The App will guide you through a confirmation process to ensure that account deletion is intentional, since this action is permanent and irreversible.
3.2 Requesting Deletion by Contacting Us
If, for any reason, you are unable to delete your account directly through the App (for example, due to a technical issue), you may request account deletion by emailing us at support@dailyemoji.app from the email address associated with your account, or by otherwise verifying your identity as the account holder. We will process such requests as promptly as reasonably possible.
3.3 Confirmation
Once you initiate account deletion, we recommend that you retain any content you wish to keep (such as your own photos) before confirming, as we will not be able to recover deleted content once the deletion process is complete.
4. What Happens When You Delete Your Account
When your account deletion is processed, we will delete or irreversibly anonymize the following categories of personal data:
- Profile information, including your display name, username, and profile photo
- Content, including your uploaded photos, captions, and comments
- Social graph data, including your reactions, and your followers and following relationships
- Streak information, including your historical and current streak data
- Premium subscription status, including records associating your account with a DAILY Premium subscription
Once this process is complete, other users will no longer be able to view your profile, posts, comments, or reactions on the Service, and your username will generally become available for other purposes in accordance with our standard practices.
Important note about DAILY Premium subscriptions: Deleting your DAILY account does not automatically cancel an active DAILY Premium subscription. Because subscriptions are billed and managed through the Apple App Store or Google Play Billing, you must separately cancel your subscription through your Apple ID account settings or your Google Play account settings, as applicable, to stop future billing. If you delete your account without cancelling your subscription, Apple or Google may continue to bill you even though your DAILY account has been deleted.
5. Data We May Retain After Account Deletion
Notwithstanding the deletion described in Section 4, we may retain limited categories of data for a defined period following account deletion, strictly where necessary to:
5.1 Legal and Tax Compliance
Retain purchase and transaction history relating to DAILY Premium subscriptions for the period required under applicable Lithuanian and EU tax, accounting, and financial recordkeeping law.
5.2 Security and Fraud Prevention
Retain security logs for a limited period necessary to investigate and prevent fraud, abuse, or security incidents that may have involved the deleted account.
5.3 Legal Claims and Disputes
Retain limited data necessary to establish, exercise, or defend legal claims, or to comply with a valid legal obligation, such as a court order or lawful request from a competent authority.
5.4 Content Already Reported for Investigation
Where content associated with your account is the subject of an active investigation into a violation of our Community Guidelines at the time of deletion (for example, a report alleging illegal content), we may retain the relevant content and associated data for the period necessary to complete that investigation and comply with any related legal obligations.
Any data retained under this Section 5 will be limited strictly to what is necessary for the stated purpose, will be subject to appropriate access restrictions, and will be permanently deleted once the applicable retention period expires.
5.5 Moderation Records
Where necessary to maintain platform safety, investigate repeated violations, comply with legal obligations, or defend legal claims, we may retain limited moderation records, reports, and enforcement history for an appropriate period after account deletion.
Such information is retained only as long as necessary for these purposes and is subject to appropriate access controls.
6. Timeframe for Processing Deletion Requests
We aim to begin processing account deletion requests promptly upon confirmation, and to complete the deletion or anonymization of eligible personal data within a reasonable period thereafter, and in any event within the one-month period contemplated under GDPR for responding to data subject requests, subject to possible extension in complex cases as permitted by law, in which case we will inform you of the reasons for any delay.
7. Verifying Deletion Requests
To protect your data from unauthorized deletion requests, we will only act on requests to delete an account or associated personal data where we can reasonably verify that the request comes from the account holder, or from a party with a valid legal basis to make such a request (such as a lawful order from a competent authority). We may ask you to confirm certain details to verify your identity before processing a deletion request submitted outside the App.
8. Deletion of Specific Data Without Deleting Your Account
You are not required to delete your entire account in order to exercise certain data protection rights. For example, you may:
- Delete individual photos, captions, or comments directly through the App's standard editing and deletion features
- Request that we delete specific categories of personal data that are not strictly necessary for us to continue providing you with the Service, by contacting us at support@dailyemoji.app
We will evaluate such requests in light of our ability to continue providing the Service to you and any applicable retention obligations, and will respond to you regarding the outcome of your request.
9. Effect of Deletion on Backups
Even after personal data is deleted or anonymized from our live, production systems, residual copies may persist temporarily within encrypted backup systems maintained for disaster recovery purposes. Data contained in such backups is not accessed or used for any active purpose following your deletion request, and is automatically purged in accordance with our standard backup rotation and retention schedule.
10. Deletion Requests Involving Our Third-Party Service Providers
Because DAILY relies on third-party service providers, including Supabase for authentication, database, and storage services, and Apple App Store and Google Play Billing for processing DAILY Premium subscription payments, deletion of your account will also trigger deletion or anonymization of the corresponding data held by these providers on our behalf, to the extent required by this Policy and applicable data processing agreements, subject to each provider's own applicable retention obligations (for example, Apple or Google may retain certain payment records as required by financial regulation, independent of DAILY's own retention practices). As noted in Section 4 above, deleting your DAILY account does not itself cancel your subscription with Apple or Google — that must be done separately through your Apple ID or Google Play account.
11. Your Related GDPR Rights
This Policy operates alongside the broader set of data protection rights described in our Privacy Policy, including your rights of access, rectification, restriction of processing, data portability, and objection. If you wish to exercise any of these rights instead of, or in addition to, deleting your account, please contact us as described below.
12. Changes to This Policy
We may update this Data Deletion Policy from time to time to reflect changes in our practices, our service providers, or applicable law. Material changes will be communicated through the App.
13. Contact Us
If you wish to delete your account, request deletion of specific personal data, or have questions about this Policy, please contact us at:
Email: support@dailyemoji.app Website: https://dailyemoji.app